Install Usb Mass Storage Device Driver Vista

Hello, I have a problem with Windows 7 Build 7100. I am running a Fujitsu Amilo Li 1818 laptop. The installation went fine, I had to download a driver for the WLAN card, but everything else works perfectly.

• Usb Mass Storage Device Installing Driver Software

However, when I connect a USB thumb drive, or an external USB HD, I can't access it. Windows 7 recognises the device, installs a driver, and the device is visible in Control Panel Hardware and Sound Devices and Printers. It doesn't show up in Computer Devices with Removable Storage. In Device Manager, the USB HD shows up under Disk drives and it says 'The device is working properly' and the driver is up to date.

However, when the USB HD is connected, it also creates an 'Unknown device' entry under other devices in the Device Manager. This part says 'The drivers for this device are not installed (Code 28), and clicking on Update Driver doesn't work ('Windows was unable to install your Unknown Device').

I have installed the Vista chipset drivers from the Fujitsu website. Any ideas how I can fix this? Why does Device Manager recognise the USB HD but also create an 'Unknown Device' entry? Thanks for responding. In the Disk Management screen, if I connect either device it shows up in the bottom of the screen, but not at the top. It says 'Online' next to the drive at the bottom, when I right-click and select Change Drive letter and Paths. I get the error message: The operation failed to complete because the disk management console view is not up-to-date.

Refresh the view by using the refresh task. If the problem persists close the Disk Management console, then restart Disk Management or restart the computer. I've tried refreshing and restarting, but it has no effect. The situation is the same whether both devices are connected at the same time, or separately. I have also tried them in every USB slot.

The HD has an external power supply. Did the external HDD connect properly in Vista?

Usb Mass Storage Device Installing Driver Software

Is there an additional port on the external enclosure? What make and model is it? The external device interface with the HDD is not being identified correctly. Check the device manufacturers support for compatibility with Vista and any drivers for Vista that may be available.

You may also want to send a note to their support and ask if they will provide Win 7 support for the device.The problem with troubleshooting is that trouble shoots back. PLEASE HELP I HAVE THE SAME PROBLEM IN WINDOWS 7 64 BITSwhen I connect a USB thumb drive, or an external USB HD, I can't access it.

Windows 7 recognises the device, installs a driver, and thedevice is visible in Control Panel Hardware and Sound Devices and Printers. It doesn't show up in Computer Devices with Removable Storage. In Device Manager, the USB HD shows up under Disk drives and it says 'The device is working properly'and the driver is up to date.I AM DESPERATE WHAT SHOULD I DO? IN THE DISK MANAGEMENT IT DOES NOT APPEAR ALSO. I've got it fixed now, after reading this: solution: step 1!Go into C: and create a folder called usbdriverstep 2!Go into C:WINDOWSINF and copy the whole contentsstep 3!COPY ALL THAT INTO C:usbdriverstep 4!THEN when your asked to look for the driver! And vista cannot find it POINT IT TO THAT FOLDER C:USBDRIVER and click ok.Looks like it was a bug from Vista. Thanks Nano Warp and NooNoo for your suggestionsBrilliant response!!Have spent a long time trying to work out why new USB devices were not recognised.Not sure if this is a fix or a workaround, but either way, a great solution!!